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Rural Metro Fire
KNOX COUNTY

RESCUE | PREVENT | SERVE

1977
Established in
55%+
Medical Emergency Calls
24/7
Emergency Response
~17,000
Responses in 2025
Group of firefighters wearing yellow helmets and gear standing near a fire truck, preparing for emergency response.

Always Ready

When seconds Matter...

Group of firefighters in uniform standing near fire trucks during daytime.

Our firefighters — all certified EMTs or Paramedics — are dispatched from strategically located stations to reach you as fast as possible. Membership means the closest asset is always on its way to you.

Fire truck parked outside Rural Metro Fire station Powell Station No. 31 building, which has a sign with red lettering and a circular vent on the roof overhang.
Person driving a Chevrolet vehicle, viewed from the passenger side, with a reflection of trees and houses outside the windshield.
Fire truck on a street with trees in the background during daytime.

From The Department

Message from The Chief

What We Do

Our Services


From rapid emergency response to proactive community education, your membership funds a complete ecosystem of life-safety services for your family and neighbors.

Emergency Response Services

Rapid, Professional Response

  • Fire Suppression
  • Emergency Medical Response
  • Vehicle Accident Response
  • Hazardous Materials Response
  • Smoke Alarm Activations
  • Technical Rescue Services

Prevention

Reduce Risk Before Emergencies

  • Home Safey Checks
  • Smoke Alarm Checks

Prevention and Community Programs

Building Safer Neighborhoods

  • Community Outreach
  • Public Safety Events
  • Fire Education in Knox County Schools
  • CPR Classes

Stay Informed

Latest News

  • Visit our community landing page to verify your address or call Rural Metro Fire at 865.560.0239.

  • Emergency Fire Services:
    - Fire Suppression
    - Emergency Medical Response
    - Vehicle Accident Response
    - Vehicle Extrication Services
    - Hazardous Materials (HAZMAT)
    - Smoke Alarm Activations
    - Rescue Services
    - Pet Resuscitation During Fire Events

    Prevention:
    - Residential and Commercial Fire
    - Inspections
    - Fire Plan Reviews
    - Home Safety Checks
    - Smoke Alarm Checks

    Non-Emergency Services:
    - Community Outreach
    - Public Safety Events
    - Home Safety Checks
    - Smoke Alarm Checks

  • Living in an unincorporated community has benefits, such as a lower cost of living and lower property taxes.  Part of the property tax collected in a municipality pays for public safety, such as the fire department.

    In unincorporated communities, there are no such taxes for fire departments.  Rural Metro Fire is a non-governmental fire department that has been providing fire and EMS services since in Knox County since 197. Rural Metro Fire provides the professional emergency service you deserve and expect when you call for help.  

    Instead of funding from taxes, we rely on annual Rural Metro Fire memberships to provide professional training, vehicles, and equipment for services in your community.  We do not receive any money from Fire District Assistance Tax listed on your property tax statement. That money goes to other fire districts outside of Rural Metro Fire’s service area.

  • You'll be billed for any fire department response. Response fees can be significant depending on the resources required.

    Charges are assessed at a minimum rate of $1,500.00 per hour per firefighting vehicle plus $150.00 per hour per firefighter ($1,500.00 minimum response charge) for fire suppression.

    *Commercial properties are assessed at higher rates.

    A minimum rate of $600.00 per call is assessed for Emergency Medical Services.

  • Homeowners’ insurance will cover cover property damage and loss of contents if there is a fire and medical insurance will cover your ambulance transport*, but neither covers Fire Department response charges.  

    *If transported by ambulance, the ambulance provider bills medical insurance.

  • When you call 911 for a medical emergency, the 911 dispatch center will dispatch both a fire engine and an ambulance so that you can quickly receive care from a certified/licensed medic.  If a Rural Metro Fire engine responds and you are a member, there will be no charge for the care that the Rural Metro Fire engine medics provide.  

  • Rural Metro Fire offers many payment options.  Our members can choose from: annual, quarterly, and monthly payments.  We also offer an autopay option, for peace of mind that your payments are being made on time.  We recommend signing up for autopay when you enroll as a new member.

    *3-year pre-pay options are also avaialble.

  • All Rural Metro Fire firefighters are certified (Emergency Medical Technicians (EMTs). The 911 dispatch center sends the closest, most appropriate medic to your call for help.

    This might be a fire engine because ambulances are on the street or at hospitals with a patient. Also, the firefighters on the fire engine assist the ambulance crew to further increase the level of patient care to you or your family member. This all depends on the nature of the call and the medical history of the patient we are responding to.

    Our mission is to take care of you or your family member with the highest level of care available.

  • As Rural Metro membership fees are non-refundable; it is the member’s responsibility to work with their title company when selling their home. Title companies may pro-rate your remaining membership fees and credit you at closing.

Need Answers?

FREquently asked qusestions

Reach Out

Contact Us


Whether you have a question about membership, billing, or fire services, we're here to help. Fill out the form or reach us by phone or online.

Phone 865.560.0239